Privacy
American Student Loan Services Privacy Policy
American Student Loan Services values your privacy and keeps any information about you safe and confidential. We do not collect any personal information about you, unless you approve us to collect such information, such as when you submit an application to us. Personal information may include your name, address, telephone number, Social Security Number, and certain financial information such as student loan account balances, payment history, account usage and similar information relating to your transactions with American Student Loan Services, and is used only to assist in our services. We may share this information with other companies in the American Student Loan Services group of organizations, including, but not limited to, our servicers, originating agents, processing agents, and third party agents, to process or administer your loan in the most effective way possible.
We do not gather specific individual information about visitors to our Web site. We do, however, gather combined, aggregate information from our Web site for the exact purpose of monitoring traffic and usage.
American Student Loan Services follows federal law and the guidelines established by the Federal Trade Commission regarding youth privacy. We will not knowingly collect any personal information from or allow the registration of persons under the age of 13. If we find that we have inadvertently collected personal information from an individual under the age of 13, we will take all reasonable steps to remove the information from our system as soon as possible.
American Student Loan Services will not share your personal information with nonaffiliated organizations, except as required or permitted by federal law or regulation. We may share your personal information with schools, lenders, agencies of the United States government and their agents, credit-reporting agencies, and with third-party servicing organizations. These organizations are required to use your personal information for its intended use only.
American Student Loan Services takes necessary measures to guard your personal information. Physical, electronic, and procedural operations are taken that comply with federal regulations to protect your personal information. All personal information you provide online is encrypted using SSL, or 128-bit encryption technology; the internet standard for secure communication online. American Student Loan Services stores all personal information internally in a controlled, secure location where only American Student Loan Services employees with a business reason to access your personal information are authorized to do so.
If you have any questions or comments concerning this privacy policy, please contact us at:
Customer Privacy
American Student Loan Services
10850 N. 24th Ave, Suite 200
Phoenix, AZ 85029
Phone: (800) 575-1099
Web site: www.americanstudentloan.com
